Aviso legal

Terms of Service

Last updated: September 10, 2026

Welcome to Novenaura. These Terms of Service govern your use of the Novenaura website and your purchase of products from us.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Novenaura

Novenaura is an online skincare store operated by Daniel Arenas.

For questions or customer support, please contact us at:

Email: contact@novenaura.com

Business address: Calle Doctor Castelo, Spain

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

3. Orders

When you place an order, you are making an offer to purchase the products in your order.

We reserve the right to accept or decline an order for any reason, including suspected fraud, product availability, pricing errors, or other issues.

You will receive an order confirmation by email after your purchase. This confirmation does not necessarily mean that your order has been accepted if we subsequently identify an issue with the order.

4. Pricing and Payments

All prices displayed on our website are shown in U.S. dollars unless otherwise stated.

We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted.

Payments are processed through the payment methods made available at checkout.

5. Shipping

We currently ship orders to the United States.

Estimated delivery times are provided on our Shipping Policy page. Delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate shipping information at checkout.

6. Returns and Refunds

Our return and refund terms are described in our Refund Policy.

Please review the Refund Policy before placing an order.

7. Product Use

Our skincare products are intended for cosmetic and personal-care purposes.

Please read the product packaging and instructions before use. If you have known allergies or sensitivities, review the ingredients carefully before purchasing or using a product.

Discontinue use if irritation or an adverse reaction occurs.

Novenaura does not provide medical advice, diagnosis, or treatment through this website.

8. Intellectual Property

All content on the Novenaura website, including text, graphics, logos, images, product descriptions, and other materials, is owned by or licensed to Novenaura unless otherwise stated.

You may not reproduce, distribute, modify, sell, or commercially exploit our content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Novenaura will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

10. Website Availability

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may modify, suspend, or discontinue any part of the website at any time.

11. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last updated" date.

12. Contact

If you have any questions regarding these Terms of Service, please contact:

contact@novenaura.com